8. Personal Information Complaint Service
"Jang Plastic Surgery" (hereinafter referred to as "the Hospital") values your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection." The Hospital informs you through its privacy policy about how the personal information you provide is used and what measures are taken to protect your personal information. If the Hospital revises its privacy policy, it will notify you through website announcements (or individual notices). This policy is effective from July 1, 2024.
1. Personal Information Items Collected
The Hospital collects the following personal information for membership registration, consultation, service application, etc.
Collected items: Name, login ID, password, home phone number, home address, mobile phone number, email, access log, cookies, access IP information, desired consultation area
Personal information collection method: Website (membership registration, consultation board, post-surgery consultation, post-surgery review, etc.)
2. Purpose of Collection and Use of Personal Information
The Hospital uses the collected personal information for the following purposes:
▶ Member management
Identity verification, personal identification, prevention of unauthorized use by delinquent members, confirmation of membership intention, age verification, complaint handling, information provision, marketing
3. Retention and Use Period of Personal Information
The Hospital will destroy the personal information without delay once the purpose of collection and use is achieved.
4. Personal Information Destruction Procedure and Method
The Hospital will destroy the personal information without delay once the purpose of collection and use is achieved. The destruction procedure and method are as follows:
▶ Destruction procedure
The information entered by the member for membership registration, etc., is transferred to a separate DB after the purpose is achieved and stored for a certain period according to internal policies and other relevant laws before being destroyed.
Personal information transferred to a separate DB is not used for any other purpose unless required by law.
▶ Destruction method
Personal information stored in electronic file format is deleted using technical methods that prevent record reproduction.
5. Entrustment of Collected Personal Information
The Hospital does not entrust your information to external companies without your consent. If such a need arises in the future, the Hospital will notify you of the entrusted party and the details of the entrusted work and obtain prior consent if necessary.
6. Rights of Users and Legal Representatives and How to Exercise Them
Users and legal representatives can view or modify their personal information or that of children under 14 at any time and can request membership cancellation.
To view or modify personal information of users or children under 14, click "Change Personal Information" (or "Edit Member Information") and for membership cancellation (withdrawal of consent), click "Withdraw Membership" and go through the identity verification process to directly view, correct, or withdraw.
Alternatively, contact the person in charge of personal information management in writing, by phone, or by email, and we will take action without delay.
If you request correction of personal information errors, the Hospital will not use or provide the personal information until the correction is completed. If incorrect personal information has already been provided to a third party, the Hospital will notify the third party of the correction result without delay to ensure the correction is made.
※ Personal information that is required to be retained by law cannot be modified or deleted during the retention period, even upon request.
7. Matters Concerning the Installation, Operation, and Rejection of Automatic Personal Information Collection Devices
The Hospital operates 'cookies' that store and retrieve your information from time to time. A cookie is a small text file sent by the server used to operate the website to your browser and stored on your computer's hard disk. The Hospital uses cookies for the following purposes:
▶ Purpose of using cookies
Analyze the frequency of access and visit times of members and non-members, identify user preferences and interests, track traces, target marketing through participation in various events and visit counts, and provide personalized services.
You have the option to install cookies. Therefore, you can allow all cookies by setting options in your web browser, go through confirmation each time a cookie is stored, or refuse to store all cookies.
▶ How to refuse cookie settings
Example: To refuse cookie settings, you can allow all cookies by selecting options in the web browser you use, go through confirmation each time a cookie is stored, or refuse to store all cookies.
Setting method example (in the case of Internet Explorer)
: Tools at the top of the web browser > Internet Options > Privacy
However, if you refuse to install cookies, there may be difficulties in providing services.
8. Personal Information Complaint Service
The Hospital designates the following related departments and personal information management officers to protect customers' personal information and handle complaints related to personal information.
Customer Service Department: Jang Plastic Surgery
Phone number: 02-6677-0010
Email: jangplasticsurgery@naver.com
Personal Information Management Officer Name: Jinwoo Jang
Phone number: 02-6677-0010
Email: jangplasticsurgery@naver.com
You can report any personal information protection-related complaints arising from using the Hospital's services to the personal information management officer or the responsible department. The Hospital will provide prompt and sufficient responses to users' reports.
For other reports or consultations on personal information infringement, please contact the following organizations:
1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. Cyber Terror Response Center of the National Police Agency (www.ctrc.go.kr/02-392-0330)